Delivery and returns

DELIVERY POLICY

  1. Please ensure to check your ordered product/s for any physical damages or any parts are missing prior to accepting the delivery. Please do not accept delivery if there are any damages.
  2. If you accept we consider that the product was in good condition and returns/ refund requests will not be accepted by eautoparts.lk.
  3. Eautoparts.lk will not be liable for goods which are damaged in transit if the Proof of Delivery (POD) is signed and the goods are accepted.
  4. Please pick up products ordered under the 'Pick Up' option within 2 weeks from the specified product available date for pick up.
  5. Delivery time is generally 2 to 5 business Days.
  6. Eautoparts.lk cannot be held liable for any delays by the courier companies.

Delivery Charges

  • FREE DELIVERY Island wide for all Orders.

RETURN POLICY

A request on return of goods will be accepted on the following terms:

  • The customer shall inform our agents immediately of the request on return of goods.
  • The customer should Contact us ONLY through 0770052521 or through e-mail at sales@eautoparts.lk
  • The request will be accepted within 48 hours of receiving the item.
  • The goods should be in original packaging (free of damage and markings), with literature, manuals, or documents included in the original packaging.
  • Only valid for replacement parts.
  • Returns will ONLY be accepted within 14 days


A request on return of goods will NOT be accepted:

  • If products are electrical products such as light bulbs, horns, relays fuse, etc.
  • If any product that has been installed or attempted to be installed, or used.
  • If any product not in original packaging, with original manuals, literature, or documents
  • Any products other than replacement parts.

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